Flashback I’m sure everyone has been in customer service at one point in there life and I’m sure you have a small disregard for customers relating to those cherished moments.     Coming Back To Reality For a software company, one of my clients, they despise the ringing of the phone. They think their customers [...]

credibility |ˌkredəˈbilitē| The quality of being trusted and believed in.  The Journey As you begin to delve further into building your network the next important task is to create, nurture, and maintain your credibility. Once expectations form, your credibility stage begins. It is important to understand how vital this stage, if each party is confident of attaining fulfillment from the relationship, it will strengthen it. [...]