As business owners it’s easy for us to get caught up in the details losing the real reason why we do certain things. At a recent meeting with a client they are so caught up in how it’s always been that they’ve lost touch with their customers. They bend to the whims of the few [...]
You Already Have What You Want Too often companies short change themselves by neglecting to offer additional, paramount, and even sine qua non information that could transform their customers’ business. It is very possible that instead of looking for new margins and markets you may already have exactly what your customers need; your knowledge. Diamond [...]
If you didn’t get a chance to check out the Twebinar hosted by Chris Brogan then I have to say you missed out. It had plenty of corporate people talking about how they use social media and how it has actually affected their business. From service with their clients to how they dispel rumors from [...]