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If you didn’t get a chance to check out the Twebinar hosted by Chris Brogan then I have to say you missed out. It had plenty of corporate people talking about how they use social media and how it has actually affected their business. From service with their clients to how they dispel rumors from [...]

What does a rockstar have that web site metrics don’t?
Engagement.
There has been so much talk lately concerning engagement, especially with the shift from merely people count to attention mapping it seems that many are very confused with the multiple definition of engagement. What is engagement anyway?
At one time measuring a sites activity was only counting [...]