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21 May, 2009

Dare To Be Human

Posted by: Justin Rasmussen In: Article| Business

[The following is a journal entry of mine but felt it was worth typing up and sharing. Enjoy!]

Life is always spinning, flipping, changing, and reinventing itself. To wake up and say my life is the same as yesterday is futile. Lately my seemingly repetitive life has been constantly challenging me, pushing me further into a place of change. Just when I think I have my grasp on what life should be, how it should be lived, I find myself reconsidering my very worth.

Somehow life is always cared for, not to say it’s not difficult but in the midst of my darkest day there is always light leading me down a path. A path that is so unfamiliar and unwieldy but in some strange way comforting.

Of all the ridiculous things that have crowded my mental landscape, the only thing that continually brings things into focus is love. The love of your other half, the love of your friends, the love of your family. All of them make the trail of life less taxing. One thing that I have learned is a simple yet powerful aspect of business that many overlook: speaking with their customers. Lately, we’ve engaged in conversations about our clients’ products, the struggle of cancer, the times we laugh at ourselves, the times we’re happy children are in our lives, and the times when someone passes on. This path and experience has been fruitful and worthy of my time.

The one and only trick to marketing that I know is to be human. Laugh. Cry. Shout. Whisper. Agree. Argue. It is the compassion from our loved ones that help us remember how to be human. Don’t miss these aspects of life. It’s what defines us! The moment we lose our human aspect or stop feeling is the moment we lose our humanity.

We all desire to communicated to in truth, loyalty, compassion, and friendship.

When we reach out, it is incredibly vulnerable, scary, and sometimes risky, but when someone reaches back to you, that is when it becomes worth every moment of vulnerability. Dare to human, dare to be transparent, dare to embrace your customers. You might find yourself surprised by the results.

23 Jan, 2009

How A Cookbook Can Help Social Media

Posted by: Justin Rasmussen In: Article| Business| Technology

I can’t tell you how sick and tired I am of seeing all these social media, seo, twitter, etc. experts that are infecting the places we call home. Some I try to give the benefit of the doubt and look what they have to offer but I am only letdown to see that they are schlepping information they pulled out of an O’Reilly or “For Dummies” book. I began thinking about what this means, thinking is this it, is this what this industry is going to become? False hope. Empty promises. These experts are essentially selling services to show you how to simply use, some try to show you how to game the people on them; and for that they should be shot. But it did make me think about what differentiates people from “experts” and the people who really know how to create real results.

I then thought about these chefs and their cookbooks that they sell every twelve months and why people buy them. What gives them an edge? What defines them as special or the real thing? It can’t always rely on their celebrity, it can’t only rely on the ingredients required. So what is it that draws people to repeatedly buy cookbooks that are written by the same chef who only explores in detail one or two cuisines?

I broke down what I believe to be the key to successful chefs and successful cookbooks and why they become successful outside of celebrity. First, let’s break down the aspects of most cookbooks. They always have ingredients, measurements, awesome photography (food porn), a reason to make the book, and finally certain techniques and skills you’re going to need to accomplish the recipes successfully.

So I began to breakdown what makes a chef successful, which in turns helps a cookbook become successful. A chef has acquired skills, essentially the tools of their trade, they know how to use them with expert craftsmanship. Some are better than others in different areas but for the most part they are well equipped to handle the tools of the trade. Next, it is equally important for chefs to have an intimate relationship with the ingredients they use to make great culinary dishes. When they understand the building blocks of what makes great food and how to build on them they become more successful at their craft. To only know how to wield a knife or how to make great dough but lack knowing what tastes great is only half of the equation. Same if you know the ingredients to combine to make a great dish but lack the knowledge how to transform that raw product into a finished meal through timing, heat, prepping, mixing, and blending; you will inevitably fail. 

But when a chef can combine the tools, ingredients, and skills together that is when you begin to see what makes culinary art. I once heard that most chefs, whether they know it or not, are working from some modified version of recipes crafted from Larousse Gastronomique and Escoffier’s Le Guide Culinaire which are over 100 years old. So with thousands of ways to make the same dish all derived from roughly the same mother recipe how do chefs define themselves with new cookbooks. Partly, they continue their search to blend and manipulate skills, ingredients, and varying cuisines to make completely new, relevant dishes that make people excited.

This is quite the long way to make my point but here it is. Too many people focus on the technologies (skills, equipment, the knives and blenders) that they forget they need great content (ingredients, fresh and exciting). Also, many people only focus on great content but lack the technology to propel their ideas to the right people. It is truly the fine mix and constant reinvention of both worlds that help business succeed. How can you be an expert of one without understanding the other? Great communication artistry is never self-proclaimed and is always doing what they do because they are passionate about what the end result brings. Great results is the combination of great people who know how to help you connect to the right people at the right place at the right time. Don’t trust experts, trust passionate people who have the skills and ingredients. Like food, the best often comes from places you would never think of and are created by passionate people who commit their lives to giving you their very best.

15 Dec, 2008

Building A Network Powerhouse: Part 1

Posted by: Justin Rasmussen In: Article| Business

Part 1 of a 4 part series in building a Network Powerhouse

Parts and Pieces

You’re building your network; it’s growing but now what? How do you manage it? Is your network balanced enough? I’ll tell you I’ve always had a problem maintaining an acceptable balance in my network. Mainly because I see my network in three categories: Information, Support, and Referral. It’s tough work maintaining all three categories at the same time but it is worth it.

Most people think that having a network is only gaining referrals however it is not the only network to work on. Obviously, the goal is to have a powerhouse referral network but that doesn’t happen without cultivating your other networks. To break it down quickly, there is a reason why you should categorize your network. First, it makes it easier to manage your network, if you need help on a project you immediately know who to access in your Information Network. Second, it provides balance to your professional life, giving you options when you need help from growing as a professional or getting a reference for a new vendor. Third, allows you to save time, you won’t have to search and call a bunch of people when you need something, you already know what everyone does and to what extent. Fourth, it allows you to assess strengths and weaknesses, enabling you to put people into situations that they will succeed in.  Fifth, it helps you remember everyone in your network, as you’ll constantly be referring to your network.

Definitions

So now you know why you should categorize your network, here are the definitions for each category. Information Network: your source of expertise and experience. Support Network: your source of help and encouragement. Referral Network: your source of business opportunities.

Information Network

What does your Information Network comprise of? Being a business samurai requires you to know certain important pieces of information. Whether it’s trends, issues, every changing technological and economic conditions; it keeps you on the cutting edge enabling you to always stay competitive. For instance, I am in the technology and design industry; I have contacts that specialize in technology and design, we share information helping each other when needed. I also have contacts that are not in my related field such as fashion who I speak with often to find inspiration and diversification. Having people at this high level of contrast enables you to refine who you are, where you are going, and how you can help your clients. Fortunately for me, my lack of knowledge is always one of my contacts specialties. It is one thing to have a large network; it is an entirely different thing to know whom your network is and how to tap into each other’s resources.

Support Network

What does your Support Network comprise of? In business we learn to rely on certain people, some who build us up and others who bring us down. Knowing the difference is an example of your business maturity. This part of your network should consist of people who respect, love, and think highly of you. These people like you for who you are not what value you bring them. Most often these people are not your ideal prospects nor are they your information powerhouse. They offer you emotional, practical, business, and/or financial support. They extend what many cannot and will not do for you; they give you their time. These people are the ones you’ll call on when you’re in need. They can also be your crutch when business is crushing you. It is important to remember that these people give a lot to you, never take it for granted, ensure they know how much you appreciate their time and advice.

Referral Network

What does your Referral Network comprise of? Sustaining a business through referrals is ideal but often never achieved because of the time and dedication required. A sale in referral marketing/networking is slightly more complicated as the prospect always comes from someone who tells them about you. That sale will depend on many variables; the quality of the referrer/prospect relationship, previous purchasing history, economic conditions, ease to purchase, and so on. Your Referral Network is the most profitable aspect of your network as a whole. It is important to know who your largest referral sources are, treat that relationship appropriately; don’t be a taker!

What To Do?

Remember to give back to your sources cultivating your network; don’t hunt it. Know that you may not fall into the same category that your source does. Such as you may be in an Information Network to one of your sources that is in your Referral Network. This path doesn’t create a large network quick but it does build a strong influential network that yields real results.

So what’s my call to action? Get off your ass, stop whining about the economy and cultivate the land you have and yield your own amazing results. You get what you put into it, everyone knows someone who can help somebody else.